{"id":16599,"date":"2022-10-31T11:59:02","date_gmt":"2022-10-31T10:59:02","guid":{"rendered":"https:\/\/www.tischbein-metall.de\/returns-and-complaints\/"},"modified":"2024-02-09T16:07:25","modified_gmt":"2024-02-09T15:07:25","slug":"returns-and-complaints","status":"publish","type":"page","link":"https:\/\/www.tischbein-metall.de\/en\/returns-and-complaints\/","title":{"rendered":"Returns and Complaints"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"16599\" class=\"elementor elementor-16599 elementor-11257\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4110cfa8 e-flex e-con-boxed e-con e-parent\" data-id=\"4110cfa8\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-30040710 elementor-widget elementor-widget-text-editor\" data-id=\"30040710\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 25-07-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t\n<p>It can certainly happen that you are not satisfied with an item. You can cancel the purchase contract up to 30 days after receiving the goods and return the goods within a 30-day period after cancellation, free of charge, in exchange for a refund of the purchase price. You can find our cancellation policy <a href=\"\/en\/right-of-withdrawal\/\"><strong>here<\/strong><\/a>.<\/p>\n\n\n\n<p><strong>I want to return a purchased item:<\/strong><\/p>\n\n\n\n<p>Of course, you have an unconditional <a href=\"\/en\/right-of-withdrawal\/\"><strong>right of withdrawal<\/strong><\/a> with Noggi within 30 days of receiving the goods. Please contact us via email at: <a href=\"mailto:support@tischbein-metall.de\"><strong>support@tischbein-metall.de<\/strong><\/a><\/p>\n\n\n\n<p>or fill out the pre-made <a href=\"\/en\/right-of-withdrawal\/\"><strong>withdrawal form<\/strong><\/a>.<\/p>\n\n\n\n<p><strong>Important<\/strong>: We kindly ask you not to return your order to us without prior communication and not prepaid! After receiving the withdrawal, we will provide you with a return label so that you can return the package to us.<\/p>\n\n\n\n<p>Thank you for your understanding!<\/p>\n\n\n\n<p>Your Noggi Team<\/p>\n\n\n\n<p>&nbsp;<\/p>\n\n\n\n<p class=\"has-text-align-center has-large-font-size\"><strong>RETURNS &amp; COMPLAINTS<\/strong><\/p>\n\n\n<div class=\"wpforms-container wpforms-container-full wpforms-render-modern\" id=\"wpforms-16638\"><form id=\"wpforms-form-16638\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"16638\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/en\/wp-json\/wp\/v2\/pages\/16599\" data-token=\"1fd844e0709339423722ab69e69c1237\" data-token-time=\"1777480677\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div class=\"wpforms-hidden\" id=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/div><div class=\"wpforms-field-container\"><div id=\"wpforms-16638-field_0-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"0\"><label class=\"wpforms-field-label\" for=\"wpforms-16638-field_0\">Name <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-16638-field_0\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][0]\" aria-errormessage=\"wpforms-16638-field_0-error\" required><\/div><div id=\"wpforms-16638-field_1-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"1\"><label class=\"wpforms-field-label\" for=\"wpforms-16638-field_1\">E-mail <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" id=\"wpforms-16638-field_1\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][1]\" spellcheck=\"false\" aria-errormessage=\"wpforms-16638-field_1-error\" required><\/div><div id=\"wpforms-16638-field_3-container\" class=\"wpforms-field wpforms-field-select wpforms-field-select-style-classic\" data-field-id=\"3\"><label class=\"wpforms-field-label\" for=\"wpforms-16638-field_3\">Reason <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><select id=\"wpforms-16638-field_3\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][3]\" required=\"required\"><option value=\"Please select\" >Please select<\/option><option value=\"Return\" >Return<\/option><option value=\"Complaint\" >Complaint<\/option><option value=\"Revocation\" >Revocation<\/option><\/select><\/div><div id=\"wpforms-16638-field_2-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-16638-field_2\">Your message <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><textarea id=\"wpforms-16638-field_2\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][2]\" aria-errormessage=\"wpforms-16638-field_2-error\" required><\/textarea><\/div><div id=\"wpforms-16638-field_4-container\" class=\"wpforms-field wpforms-field-checkbox\" data-field-id=\"4\"><fieldset><legend class=\"wpforms-field-label\">Privacy policy <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-16638-field_4\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"checkbox\" id=\"wpforms-16638-field_4_1\" name=\"wpforms[fields][4][]\" value=\"I declare that I have taken note of the &lt;a style=&quot;color:#ed1b24;&quot; href=&quot;\/en\/privacy-policy\/&quot;&gt;Privacy Policy&lt;\/a&gt;.\" aria-errormessage=\"wpforms-16638-field_4_1-error\" aria-describedby=\"wpforms-16638-field_4-description\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-16638-field_4_1\">I declare that I have taken note of the <a style=\"color:#ed1b24\" href=\"\/en\/privacy-policy\/\">Privacy Policy<\/a>.<\/label><\/li><\/ul><div id=\"wpforms-16638-field_4-description\" class=\"wpforms-field-description\">The consent can be revoked at any time in accordance with Article 7(3) of the GDPR by informal notification (e.g., via email).<br><br>\r\n\r\n<p class=\"has-text-align-left\">This website is protected by reCAPTCHA; the <a href=\"https:\/\/policies.google.com\/privacy?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>privacy policy<\/strong><\/a> and <a href=\"https:\/\/policies.google.com\/terms?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>terms of use<\/strong><\/a> of Google apply to this.<\/p><\/div><\/fieldset><\/div><\/div><!-- .wpforms-field-container --><div class=\"wpforms-recaptcha-container wpforms-is-recaptcha wpforms-is-recaptcha-type-v3\" ><input type=\"hidden\" name=\"wpforms[recaptcha]\" value=\"\"><\/div><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"16638\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/www.tischbein-metall.de\/en\/wp-json\/wp\/v2\/pages\/16599\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-16638\" class=\"wpforms-submit\" data-alt-text=\"Send...\" data-submit-text=\"Submit\" aria-live=\"assertive\" value=\"wpforms-submit\">Submit<\/button><img decoding=\"async\" src=\"https:\/\/www.tischbein-metall.de\/wp-content\/plugins\/wpforms\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Loading\"><\/div><\/form><\/div>  <!-- .wpforms-container -->\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>It can certainly happen that you are not satisfied with an item. You can cancel the purchase contract up to 30 days after receiving the goods and return the goods within a 30-day period after cancellation, free of charge, in exchange for a refund of the purchase price. You can find our cancellation policy here. [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-16599","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Returns and Complaints - Your expert for metal table legs<\/title>\n<meta name=\"description\" content=\"Returns and Complaints - Your Expert for Metal Table Legs \u2714\ufe0f Made in Europe \u2714\ufe0f Top Quality \u2714\ufe0f Fast &amp; Free Shipping\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.tischbein-metall.de\/nl\/retour-klacht\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Returns and Complaints - 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